# FAQ

## Dashboard

In order to get access to dashboard you need to login via discord (that you used to bind) on <https://dashboard.blood-solutions.com/login>. Once you logged in you will see next sections:

### User Information

Information about status of you license and all guide links.

### Downloads

Select your machine platform and click on needed software to download.

### Blood Infrastructure Status

Here you can find status of both general and our own SOL nodes and see if they are synced.

### Billing Information

Setup your billing information in order to do any payment to extend your license.

{% hint style="warning" %}
You **MUST** fill this information, otherwise you won't be able to renew or freeze your license!
{% endhint %}

### License Information

Information about your key.

### Renewal Information

Here you can find current Renewal / Freeze price and dates (DD/MM/YYYY format). Also you can see action buttons with all possible ways to extend license.

{% hint style="success" %}
***Renewal Rules:***

1. You can extend your license via dashboard ONLY at **first 3 days of each month.**
2. Freeze ALSO applied for 1 month, means at the start of next month you **MUST either refreeze it or renew**.
3. You can unfreeze your license any time during the month, price is calculated by following formula:\
   `UnfreezePrice = RenewalPrice - FreezePrice`
4. If you missed 3 days renewal window - you STILL have ability to extend license in next 3 days, but you **MUST** do it via **ticket on our discord** server and also will be applied `Late Renewal Fee`.
5. If you missed both renewal periods (regular + late) - your NFT pass will be burned and you won't be able to restore access.
6. If you have any IRL issues which might cause missing all renewal periods - please let us know **BEFORE** or **DURING** renewal period.
   {% endhint %}

### Active Sessions

Manage your current sessions, simply click on `Bin` to **reset** your IP.


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