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MAKE SURE TO COPY CRASH LOG AND SEND IT IN TICKET WITH BOT VERSION AND YOUR TASK! SCREENSHOT DOESN’T HELP US!

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Windows

  1. Open bot folder.
  2. Click on the path, write cmd and press enter.
  3. Type EXACT NAME OF BOT FILE and press ENTER (example BLOOD-3.0.0-49a0b5c-win)
  4. Run needed task file and wait for the crash
  5. After crash happened: copy the the full text of crash, paste it to txt file, submit this file + exact bot version + OS name + task file in ticket
Example:
BLOOD-3.0.0-abcde3
Windows
my_crash.txt
solswap_mytask.csv